Terms of Use

Last updated: April 2025

Agreement

By accessing or using HelixCast, you agree to be bound by these Terms of Use. If you do not agree to all of these terms, please do not use the service. Using HelixCast on behalf of an organization means you agree on that organization's behalf.

Description of Service

HelixCast provides software for managing screen mirroring and digital signage across your organization. We reserve the right to modify, add, or remove features at any time. When changes are material, we will provide reasonable advance notice.

Account Responsibilities

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us immediately at legal@helixcast.com if you suspect unauthorized access or a security breach.

Acceptable Use

You agree not to use HelixCast to:

  • Display content that is illegal or violates any applicable law.
  • Infringe upon the intellectual property rights of others.
  • Attempt to reverse-engineer, decompile, or disassemble the platform.
  • Use automated tools to scrape or extract data from HelixCast.
  • Circumvent or tamper with any security or access controls.

Content You Upload

You own your content. By uploading or displaying content through HelixCast, you grant us a limited, non-exclusive license to host and display that content solely to provide the service to you. We do not claim ownership of your content. You are responsible for ensuring you have the necessary rights to any content you upload or display.

Intellectual Property

HelixCast owns all rights to the platform, software, design, and other proprietary materials. You may not copy, modify, distribute, or create derivative works from HelixCast's code, brand assets, or other materials without our express written permission.

Billing & Cancellation

Subscriptions are billed monthly or annually depending on the plan you select. You may cancel at any time through your account settings. Upon cancellation, you will retain access to the service until the end of your current billing period. We do not provide partial refunds except where required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, HelixCast is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service. Our total liability to you for any claim arising out of or related to these terms is limited to the total amount you paid to HelixCast in the three months preceding the claim.

Warranty Disclaimer

The service is provided “as is” and “as available” without warranties of any kind. We do not guarantee 100% uptime, but we do publish and maintain Service Level Agreements (SLAs) for Enterprise plan customers.

Termination

We may suspend or terminate your account if you violate these terms, with or without notice depending on the severity of the violation. You may cancel your account at any time. Sections that by their nature should survive termination — including intellectual property, limitation of liability, and warranty disclaimer — will continue to apply.

Changes to Terms

We will notify you of material changes to these terms by email or through an in-product notice before the changes take effect. Your continued use of HelixCast after changes are posted constitutes your acceptance of the updated terms.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions.

Contact

Questions about these terms? Reach us at legal@helixcast.com.